Question 1

What are the costs of hiring staff?

Accepted Answer

The costs of hiring staff vary per situation. In the Netherlands, there are over 200 collective labour agreements (CLAs), and we are legally required to apply the correct wage conditions based on your CLA (inlenersbeloning).

We aim to take as much off your hands as possible, but we do require you to complete a few forms. This allows us to ensure a correct and transparent collaboration together.

Question 2

How do we find our people?

Accepted Answer

We have our own recruitment agency in Spain: Talent Hunters, located in Málaga. This agency is a fully integrated part of People Work Service and specializes in recruiting motivated international workers, both from within and outside Europe.

Our recruiters know the local labor market and speak the language. They conduct personal interviews and select only candidates who are motivated, experienced in physical work, and ready to build a future in the Netherlands.

Thanks to this direct line, we maintain control over quality, speed, and reliability — ensuring a steady, well-prepared workforce without intermediaries or miscommunication.

Question 3

What does People Work Service do exactly?

Accepted Answer

We help companies find and place motivated international employees in sectors such as production, logistics, technical work, landscaping, cleaning, and roofing.

Question 4

Which sectors do you operate in?

Accepted Answer

We are active in, among others: production, food, logistics, technical work, landscaping, laundries, and metalworking.

Question 5

Do you work with international workers?

Accepted Answer

Yes. We specialize in recruiting, supporting, and placing motivated professionals from abroad.

Question 6

Are you certified?

Accepted Answer

At People Work Service, we highly value professionalism and quality. That’s why we hold several certifications and are affiliated with various industry bodies and networks that safeguard our standards.
We operate in accordance with the rules and standards of ABU, NEN 4400-1, and SNA — ensuring everything is done according to Dutch labor laws.

ABU – General Association of Temporary Employment Agencies

ABU has been the leading representative body for temporary employment agencies in the Netherlands for over 55 years (since 1961). With over 560 members representing around 65% of the market, it is the largest employers’ organization in the sector.
ABU members help more than 770,000 temporary workers find jobs each year, and support thousands of companies with flexible staffing solutions.
As an ABU member, People Work Service is periodically audited by an accredited body to guarantee compliance with the ABU collective agreement and the highest quality standards.

NEN 4400-1

NEN 4400-1 is an independent certification standard for employment agencies, overseen by the Dutch Labour Standards Foundation. It replaced older systems such as RIA, RIV, SFT, SVU, and VRO.

SNA – Labour Standards Foundation

SNA-certified agencies and contractors prove that their (personnel) administration is in order, that wage taxes and VAT are paid correctly and on time, and that their workers are legally permitted to work in the Netherlands.
This quality mark protects clients from liability for unpaid taxes and wages, and prevents fines for working with undocumented or falsely identified individuals.

Question 7

Which regions do you cover?

Accepted Answer

We operate throughout the Netherlands, with a focus on Brabant, Limburg, and regions within approximately one hour of our headquarters.

Question 8

What are your office hours?

Accepted Answer

We’re available Monday through Friday from 08:00 to 17:30. For urgent matters, we are also reachable outside office hours.

Question 9

How fast can you provide staff?

Accepted Answer

Often within just a few days. Speed depends on the role, location, and number of workers required.

Question 10

What needs to be arranged before someone can start?

Accepted Answer

Before a worker starts, we make sure everything is ready, from contracts to candidate selection and preparation. Here’s how it works:

Job & request intake
We discuss your needs: job type, number of workers, hours, location, and responsibilities.
Formal agreement
We sign an assignment agreement with clear terms, rates, and the correct wage classification (inlenersbeloning).
Determine wage classification
Based on your CLA or internal terms, we determine the applicable wages and benefits.
Provide administrative documents
We ask for company details, work schedules, job descriptions, and CLA-related info.
Search & selection
We search for suitable candidates and send you profiles for approval.
Arrange housing & transport (if applicable)
If needed, we arrange housing and daily transport prior to the worker’s arrival.
Prepare & inform the worker
We provide information about the job, clothing, hours, safety, and expectations.
Placement & onboarding
After your approval, we schedule the start. On day one, we offer on-site support to ensure a smooth beginning.

Question 11

Which documents must be completed?

Accepted Answer

Before we can place a worker, we need a few documents from you. This ensures a clear and compliant collaboration:

Assignment agreement
Formalizes the partnership, including responsibilities and conditions.
Job description(s)
Brief overview of duties, requirements, and hours per role.
Wage classification form (inlenersbeloning)
Legally required. You provide hourly wages, allowances, travel expenses, and other employment conditions.
Work schedule / shift plan (if applicable)
For proper planning and payroll, we request working hours and shift details.

Question 12

What kind of candidates do you provide?

Accepted Answer

We provide international employees who are motivated and experienced in physical and hands-on work. This includes roles in production, warehousing, logistics, technical sectors, landscaping, food processing, and industrial laundries.

Our temporary workers mainly come from countries such as Portugal, Spain, South America, and Eastern Europe. They are neat, reliable individuals who are used to working hard and keeping their commitments.

Most of our workers speak good English, which allows for smooth communication in the workplace. Depending on the position, we supply both entry-level workers and experienced professionals who can work independently.

We carefully select our candidates and ensure they are well-prepared and supported — making them ready to start from day one.

Question 13

Are candidates pre-screened?

Accepted Answer

Yes. We assess motivation, work attitude, and basic experience. References are checked when needed.

Question 14

Can I see candidate profiles?

Accepted Answer

Yes, prior to placement we send clear profiles or proposals. You decide who to hire — unless you choose to leave the selection entirely to us.

Question 15

What if a worker doesn’t perform well?

Accepted Answer

Our temporary staff are fully flexible and not contractually bound to you as the client. If someone doesn’t meet expectations, simply contact us. We’ll quickly find a suitable solution whether it’s replacement, additional coaching, or ending the assignment.

You carry no employment risk that’s our responsibility.

Question 16

Do you also arrange housing and transport?

Accepted Answer

Yes. We provide suitable housing and daily transport to and from the workplace if needed.

Question 17

How do you support workers on the job?

Accepted Answer

We give clear instructions, perform regular check-ins, and are always available for questions or issues.

Question 18

Who is responsible for workplace safety?

Accepted Answer

You, as the client, remain responsible for providing a safe working environment. We assist by raising awareness and preparing our workers accordingly.

Question 19

How do contracts and paperwork work?

Accepted Answer

We handle all administrative tasks, including contracts, payroll processing, and all necessary documentation.

Question 20

Can I get a cost overview?

Accepted Answer

Yes, we provide a clear quote or pricing agreement in advance — no unexpected surprises afterward.

Question 21

Where are we located?

Accepted Answer

Our office is located in Gemert, 20 minutes from the city of Eindhoven. Although we have work in the surrounding cities.

Question 22

What is a BSN, and why do I need it?

Accepted Answer

A BSN is like a social security number. Just as you have a personal identification number in your own country, when you come to work or live in the Netherlands, you will also obtain a Dutch one. It is required to work here so that our government knows who is actually working and who is visiting.

Question 23

How can I obtain a BSN

Accepted Answer

We will schedule an appointment for you at a BSN office and accompany you to obtain the BSN number. Getting one is straightforward, but it's crucial that your documents are valid and in good condition, not damaged.

Question 24

When I come to the Netherlands, how do we proceed?

Accepted Answer

Most people arrive by plane and land in Eindhoven, from where we can pick you up. We can also pick you up at the train or bus station. Alternatively, you can use public transport to get to our office in Gemert. The address is Ruijschenberghstra

Question 25

What do I need to bring when coming to the Netherlands?

Accepted Answer

You will need to bring some documents to verify your identity and register in our system. In addition, we need your bank information to know where to send your salary. You should present the following valid documents:

Valid passport or ID card (not damaged, as it won’t be valid if it’s damaged).Driver’s license, if you have one (must be a physical version).BSN number if you’ve worked in the Netherlands before (if you don’t have one, we can help you obtain it).Bank account in your name (if you don’t have one, we’ll assist you in getting one). We only pay through the bank, not in cash.

Valid passport or ID card (not damaged, as it won’t be valid if it’s damaged).
Driver’s license, if you have one (must be a physical version).
BSN number if you’ve worked in the Netherlands before (if you don’t have one, we can help you obtain it).
Bank account in your name (if you don’t have one, we’ll assist you in getting one). We only pay through the bank, not in cash.

Question 26

I want to work at People Work Service, what are the minimum requirements?

Accepted Answer

Well, everyone is welcome to work at our agency. It doesn’t matter what work experience you have or how old you are. Everyone can apply for a job, but there are some important things to consider. Our basic requirements are:

You need a passport or EU residence permit to work in the Netherlands (a work permit or residence permit from another country is not accepted).
You need to have a basic level of English to communicate.
Motivation to work and learn new things is always a plus. It’s not mandatory, but it will make your stay much easier.
Driver’s license if you have one.
Certificates if you have them.
Other documents (eg, BSN if you’ve worked in the Netherlands).

Question 27

How many hours will my shift be?

Accepted Answer

Our main contracts are full-time and vary between 36 and 40 hours per week. This variation is due to some clients having a 36-hour workweek while others have a 40-hour workweek. We also offer part-time work if you are interested/

Question 28

How does everything work with overtime hours?

Accepted Answer

Not all companies offer overtime hours, but most do. Overtime hours are paid at an extra percentage per hour, and the amount depends on the company you work for.

For example, one of our major clients typically works 36 hours, and they are paid 100%. From 36 to 40 hours, it’s paid at 112.5%, from 40 to 45 hours, it’s 125%, and over 45 hours, it’s 150%.
Companies with a 40-hour workweek pay 100% for the first 40 hours. You can have the opportunity to work more hours, depending on the workload and your performance.

Employees who perform well have the first chance to work overtime hours.

Question 29

What about extra pay on Saturdays and Sundays?

Accepted Answer

You can always inquire about the specific percentage extra pay for the client you work for.

Question 30

What safety clothing do I need to wear for work?

Accepted Answer

Each company has different rules regarding attire and safety measures. In our office, we can explain what you need to wear for a specific job. However, for most clients, safety shoes with a reinforced toe and, for some jobs, and helmet.

Question 31

Does PeopleWorkService arrange transport to work?

Accepted Answer

Yes, depending on the distance, you go to work by bike or by car.

If the accommodation is less than 10 km from work, you can rent a bicycle available at the agency.
Most companies will cover the cost of transportation. In case they don’t, the agency can offer transportation at a weekly cost.???
If you have a valid European driving license, a company vehicle can be provided for commuting. Additionally, you’ll have the opportunity to pick up and drop off workers from the same company during your working hours, and you will be compensated.

Question 32

Can I use the company car for private matters?

Accepted Answer

You cannot use a company car for personal matters.

Question 33

Can I bring my own car to work?

Accepted Answer

If you want to bring your own car to the Netherlands or you already have it here, you can use it, and depending on the distance, you will receive compensation per kilometer.

However, you should be aware that you are only allowed to drive it here for a maximum of 6 months. If you change your personal registration to an address in the Netherlands, you must also register your car with the Dutch car registry (RDW). Otherwise, you will not be allowed to drive.

Question 34

Do I have to pay for the accommodation?

Accepted Answer

Yes, you must pay for the room you have. Costs may vary depending on whether it is a double, single room, or a studio. These costs will be deducted from your weekly salary, and you will start paying as soon as you start working. Remember that everything is included in these costs, such as internet, water, electricity, gas, etc. You can inquire about prices with our team via email, WhatsApp, or during the interview.

Question 35

If I find my own accommodation, can I still work with the agency?

Accepted Answer

Yes, you can live in any other accommodation you find on your own. However, just take into account transportation is not guaranteed.

Question 36

I’m not confortable with my roommates/ I want to change accommodation it is possible?

Accepted Answer

Yes, it's possible depending on availability, circumstances, and the situation. You should communicate this to your coordinator as soon as possible, and they will do their best to make the most appropriate change for you.

Question 37

I don’t have a Dutch bank account, how I get paid?

Accepted Answer

You can have a European bank account or an online bank. Just think that **payment processing sometimes takes a bit longer with a foreign bank account. 
If you would like to open one in the Netherlands, we can assist in the opening process.

Question 38

Can I get a money advance from PeopleWorkService?

Accepted Answer

Only new workers can receive an advance through our agency. However, this is only possible when they have worked for more than a week and are waiting for their first salary.

Question 39

How much will I earn?

Accepted Answer

Your salary will depend on the vacancy you work in and will be subject to deductions for accommodation and health insurance. Note that the salaries offered on the website are gross.

Question 40

Do I need private medical insurance?

Accepted Answer

By law, it's necessary to have insurance to work and live in the Netherlands. When you work here, you can enroll in our collective insurance. For more information about health insurance, please refer to our other article: [link to the article].

Question 41

Is my home country's medical insurance valid in the Netherlands?

Accepted Answer

Private medical insurance from another country is not valid for work in the Netherlands. It is only valid for vacation purposes, not for employment.

Question 42

How do I pay for medical insurance?

Accepted Answer

The costs of medical insurance are automatically deducted from your salary, unless you choose a private medical insurance plan, in which case you will decide together with the insurance company how to pay.

Question 43

Does this insurance also cover healthcare costs outside the Netherlands?

Accepted Answer

You are insured worldwide for emergency care ONLY, please review the insurance policy regarding this matter.

Question 44

What if the house is dirty and not well-maintained by the residents?

Accepted Answer

For proper and comfortable coexistence for all accommodation residents, it must always be well-maintained and clean.
In case the house is dirty and there have been 2 cleaning notices.

Question 45

What is the ET discount on accommodation?

Accepted Answer

The ABU-CAO for temporary workers of employment agencies includes a regulation that allows exchanging gross salary for tax-free allowances and provisions for the so-called extraterritorial costs.

These are additional costs (e.g., for accommodation) incurred by temporary agency workers who come from another country to work in the Netherlands (temporarily).

This discount varies weekly and is applied directly to your salary, usually ranging from 10% – 30% depending on your salary, overtime, sector, and nationality, and is applied to the total accommodation cost.

Note that this regulation no longer applies when you register as RNI (Non-Resident Registration) in the municipality of the Netherlands.

Question 46

How many people will I live with?

Accepted Answer

You will live with other workers. If you have a double room, you will share a room with only one person of the same gender.
We have studios or apartments and also single rooms, but they depend on availability. People planning to stay for a longer time and performing well at work will have priority to occupy these. Unlike many agencies that offer accommodation in large hotels or apartment complexes, our housing accommodates a limited number of people, promoting a more personalized environment

Question 47

Can I live with my partner/friends?

Accepted Answer

It all depends on availability, but we always do our best to place people who come together in the same accommodation.
We always try to find a good match with the people already living there. Couples are always placed in a double room.

Question 48

Do I need work experience?

Accepted Answer

Depending on the job, you may or may not need work experience. For example, welders or roofers definitely need work experience. However, we also have many jobs that do not require work experience. The most important factor is your work motivation, and if you have it, we will definitely find a good j

Question 49

Do you offer accommodation?

Accepted Answer

Yes, we offer comfortable and well-located accommodation for our employees. We have accommodation in the areas of Gemert,Handel, Helmond and Uden, equipped with everything necessary to ensure a pleasant and safe stay.

Question 50

Can I come with my partner/friends?

Accepted Answer

Certainly, they can register with us, attend an interview, and if they fit a job profile, they can also come. We have many couples and groups of friends working with us.

Question 51

Do I need to speak Dutch or English to work at People Work Service?

Accepted Answer

Dutch is not required to work in the Netherlands, but it's a great advantage! We expect you to have at least some knowledge of English, as it will make it easier to find a good job for you. The better your English, the better job opportunities you can secure.

Question 52

How can I apply for a job?

Accepted Answer

You can apply for a job by visiting our website and logging in through the registration form or applying for job vacancies. You can also send an email to cv@peopleworkservice.nl or silvia@peopleworkservice.nl . Remember to include a CV with your application to increase your chances of getting a job.

Question 53

FAQ 2 will be posted here?

Accepted Answer

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Administration & Costs

General – Our Services

Getting started - The Collaboration Proces

Practical – Housing, Transport & Support

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